Request Update

Our development team is committed to keep in step with new technology, and Exontrol' subscription service is a convenient way to ensure your developers are always using the latest versions of our products. The upgrade policy is like follows:

  • You must have a development license key for the product you are trying to get upgrade for.
  • You are entitled to get the the latest released version ( not including the source code, unless you do not have a subscription for it ), free of charge, for 1 Year from the purchase date.
  • After 1 Year from the purchase date, an annual subscription should be purchased before proceeding to get the latest version of the product you are registered for.
    • If your subscription is about to expire, you can purchase a 1 Year renewal here.
    • If you are registered user of eXCustomPack package, and your subscription is not expired, you can purchase a 1 Year renewal for /COM here, /COM/ANY here, /NET here, /NET/ANY here, /WPF here, /WPF/ANY here,
    • If your subscription is expired, you can purchase a 1 Year renewal here.
  • Your subscription provides all product releases, updates (major and minor) and access to all betas in active development, while your subscription is active.
  • The latest released version of the product you are subscribed is automatically sent to you as soon as the new version is out, while your subscription is active.
Once we receive your request, we will send you the latest retail version of the component within 24 working-hours, by e-mail. 

Before proceeding please make sure that:
  • you are entitled to get the latest version like described in the above policy, else the request will be ignored.
  • the e-mail address you have registered must match perfectly with our records ( we would recommend to use the e-mail address you have registered with us when purchased the component, or the last e-mail address you have used to get the latest version ), else the request will be ignored.
  • we will ignore the requests that are sent using invalid e-mail addresses or free e-mail addresses like hotmail.com, yahoo.com 
  • we will ignore the requests that are sent using an e-mail address that is not registered for the specified component.

If you want to receive the latest version of the component for which you are registered, select the component, enter your registered e-mail address in the form below and press "Submit Request".

    Product Name(*) 
    E-Mail Address    
    
(*) The following new products has been included to the eXSuite package:
    If you are a registered user of the eXSuite, you will get these new products, as soon as you renew your maintenance for the eXSuite package, starting from listed date

(*) The following products:     are free of charge ( retail version ), so you must download from the web site.

(*) The /COM indicates the ActiveX version, the /NET specifies the /NET assembly while /WPF indicates the /WPF assembly.


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